Welcome to Frank Brown
We’re Lubbock‘s Preferred Auto Dealer
Thank you for making your way to Frank Brown, your GMC,Honda, and used vehicles dealer serving drivers throughout Lubbock and the surrounding areas. At our dealership, you’ll find a solid selection of new and used vehicles for sale. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner.
Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of service technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Frank Brown in Lubbock today for quality vehicles, a friendly team, and professional service at every step of the way. And if you have any questions for us, you can always get in touch at (806) 686-6023.
What Our Customers Say…
Always greet with smile and service advisor Paul Vera are knowledgeable for every question what we asked
Every one was so attentive and kind .explained how everything worked everything went so smooth
Quick to come assist, friendly & knowledgeable. Easy to work with and makes shopping a breeze.
Dean did a great job getting my Honda in and out, thanks Dean for all you do.
Service was great- Dean was the employe I talk to he was very professional to the point explained things clearly I live in Comanche wish your dealership was closer- Thanks very much
Great team, work well done, great location, fair pricing, clean waiting room, nice waite time.
Every one was very polite and courteous. They were very professional and it didn’t take long to take care of the paperwork. I do recommend to anybody. Thanks, I am really enjoying my new Civic.
Great dealership! Easy process. Management was awesome to deal with. Finance was pressure free and gave me plenty insight.
Salesman was very knowledgeable about product.and helpful in setting up pickup with phone and explaining all features on pickup
The service department t has fast and friendly service ready to take care of your every automotive need.
I have worked with Philip Jensen on a prior purchase and was very pleased as always.
I had a GMC truck that lost the engine with 29000 miles on it while driving out of town. GMC roadside got me towed quickly to Frank Brown. They couldn’t get it in immediately but after that they had it replaced in 3-4 weeks. They also provided a loaner during that time
Very helpful, tried to make everything convenient. Very family oriented and made us feel like family. Great vehicles, great customer service
Ricardo is always so fast to respond with any questions or help we need! My family and I have always used him.
JR was very knowledgeable about the vehicle we purchased and helped us pick the right car for us.
I recently purchased a GMC Sierra SLT from Frank Brown Auto Dealership, and the experience was exceptional from start to finish. The team was knowledgeable, transparent, and attentive to my needs, ensuring I found exactly what I was looking for. They took the time to go over all the features and options, helping me pick the perfect Texas Edition package that met my style and functionality needs. The buying process was smooth, and I never felt pressured or rushed. I highly recommend Frank Brown Auto if you’re looking for a hassle-free car-buying experience with friendly, professional staff who truly ...
Dean quoted price and services to be performed. All was done as he described. They did notify me about an additional service needed after inspection, quoted the price and completed upon my approval. No surprises and finished same day mid afternoon. A great experience!
Paul helped me he was awesome The staff are great. I recommend everyone to Fran Brown
Handled professionally and quickly. Didn’t oversell me things I didn’t need when they had an opportunity to. Love going to Frank Brown Honda.
Prompt and respectful. Attended me quickly and explained the recommendations promptly and fulfill their obligations in a timely manner..
Excellent sales staff. Rob and Phil made the process informative, uncomplicated and quick. Our best car buying experience!
I had a great experience. My salesperson was so efficient and accommodating. My original intention was to buy a used car but the first salesperson I worked with showed me the Honda that I purchased. I am very pleased.
Very nice and very helpful when selecting a car. Great service department as well. Enjoyed buying a car.
Rick was so very helpful in helping me find a new car that fit my needs for work and family perfectly. He was patient with me and was able to answer all my questions. The process was so smooth and easy. Definitely recommend Rick Lara at Frank Brown for your car and truck needs!
Excellent Service and Employees! They took my Tucoma Pickup in and had it inspected in 10 minutes!
They try to help take care of your needs while getting your vehicle In a timely manner.
They accommodated my needs and got me right in! Paul reached out and was very helpful in explaining what was wrong with my vehicle and communicated so clearly efficiently.
The service was performed in a timely manner. Everyone in the service department was very cordial and very professional.
Very pleasant to deal with, thank you for a good automotive buying experience. We will be back.
I like that it is an individual owned company that focused on me only when we showed up
Angel Sauceda, salesman was very friendly and knowledgeable on the truck we purchased. Dealership was very friendly
They were able to diagnos and repair my vehicle in timely manner with no problem.
I have purchased many new vehicles from Frank Brown over the years and the process is always simple and straightforward with great customer service.
Wonderful dealership would highly recommend great job! Keep up the great work! Would definitely go back for our next purchase
Interact with customer good Selection of vehicles is good. Sales seems to be knowledgeable about
I’m always address by name and being a customer service manager thats always a great start. Terry is always helpful with explaining my service sheet. I appreciate the return follow up call with recommendations of service needed.
Prompt efficient service very friendly staff and always recommend Frank Brown to my many friends and family
Beyond excellent service, amazing and very professional staff, and complete confidence in purchasing. Beyond satisfied with my experience
Busy early but they get to you quickly. Thanks for working on my Chevy even though it’s not a GMC.
Treated me like a long time preferred customer even tho first time. Mr. Dean was especially helpful.
Friendly, willing to help and give information. Checks for updates and looks for issues that are not part of the service you are getting.
Always courteous and professional service. The service provided is completed in a prompt and timely manner.
The service was top fabulous i i i i i i i i i i i
Had recall on vehicle that was being taken care of. Made appointment and got it in and out in a timely manner.
Excellent service, very helpful and friendly. Philip was very knowledgeable and we would refer them to our friends.
Im deaf and we dont talk only if they write in correspondence i can read what they’re saying or if i have questions i would ask in writing so everything looks good so far !
Friendly and professional salesman. Would rate him the best Ive ever worked with. Happy to recommend to anyone
Very great service would recommend it and always great wand looking forward to seeing them soon
Tyson was great, best buying experience ever. He worked with and made a deal I couldn’t refuse.
Josh went the extra mile rebuilding the lock tumblers and was willing to share knowledge with me. Expert job!
Efron, was very helpful and patient with us. Also, he followed up after the sale!
Wonderful dealership. Outstanding customer service. This is the only place I’ll be buying my vehicles from in the future.
Service with a smile from Dee Mathes! Sales personnel service makes the difference between dealerships. She is very knowledgeable and patient. Caleb and Michael were good to work with also.
Best dealership i have ever experienced in 30 years. Professional and quality work. No shennanigans
They made it easy to trade. I would definitely recommend them. I was in and out.
Big selection of vehicles with courteous people. Yes yes yes yes yes yes yes yes
Everything went great and no complaints. Everyone handled all of the details in a timely manner
Got my car in the same day and fixed the same day price was fair and the sweetest man gave me a ride home and picked me up when my car was completed
The service was good. The guys fixing my car are knowledgeable and polite. I won't take my car elsewhere.
Very professional!! Great Price and wAit time wasn't long.the atmosphere was great and very friendly PAUL the service manager is the BEST,He make you feel at home.Explain things where fully understand
Very pleasant and straight forward interactions with all members involved. Offered a good deal with no hesitation
Friendly, responsive and professional. I told them what I had been driving and what I wanted to do, they accommodated that desire, did botbtry to talk ne into something I did not want. We made it happem
Very good place to buy a truck. I would buy a truck again. Nice people
Everything went well! Picked out the car I liked on line. Drove it and loved it! Excellent experience!
They were efficient, knowledgeable, and very friendly. They made us a great deal. Easy to work with and easy to get hold of.
Paul Vera and his team were amazing when it came to servicing my car. I would highly recommend them for all your service needs!
A great dealership to do business with. Our salesperson, Tyson, was super! We will continue to do business with Frank Brown!
They helped me navigate a difficult situation regarding a 2018 CRV with a fuel pump (warranty recall) issue. Josh Berber’s at your dealership went over and above great customer service to make sure my daughter was safe and felt comfortable with the whole process.
Phil made it quick easy, told me everything I needed to know about my car, and signing the documents were a Breeze he didn’t short any info got right to the point, overall just a great easy first experience recommend the dealership and Phil Richardson to any one looking for a new vehicle
Responsive service center. Very helpful and informative. Effective updates. Took care of all problems. Very good
Great service! great salesman!! We will be returning customers! Thank you! Thank Efron!! Love the Ridgeline!
This dealership was very helpful! They also had a great shuttle service for when my car was in the shop!
Jack did a great job. He was professional, knowledgeable, courteous and efficient. I will recommend him and Frank Brown GMC to my friends.
We had THE BEST experience at Frank Brown. Our sales guy Julio was very knowledgeable and respectful.
Process was smooth and fairly quick. It helped that we knew what we wanted when we went in but the salesman answered all our questions and quickly got us taken care of.
The process was easy and all of the team members were wonderful to work with. John and Stephen are always friendly and willing to help in any way possible. The only place I go to purchase vehicles!!!!!
I think it’s Terry who works in the front office - he’s awesome! He makes everything easy and comfortable while I’m there. He went above and beyond to make it work for me when I was There this week! I’ll keep coming back for sure
No surprises or games, fair trade value, no pressure simple process. They have my future business to lose!
Frank Browm Honda does a very good job taking care of all of my car needs.
This was a quick and easy process! I walked in, test drove the car I was interested in, and the rest is history!
They will work to find your the best offer. I will continue to do business here
Dean runs an excellent, capable, well-trained, courteous and efficient shop. I have now driven two Hondas for a total of eight years, and Frank Brown Service has been satisfactory-PLUS,
I took my Honda Pilot to get serviced and Dean Loveless helped me. He was very courteous and answered all my questions. Dean also made me feel very welcome and I felt very comfortable.
Mike was very knowledgeable. He understood what we were looking for and directed us to the perfect truck. Friendly, courteous
Very great service, explained everything in great detail and I wasn’t left in the dark on anything regarding the vehicle purchase. Also help me setup OnStar and other amenities
Stop in today!
Lubbock, TX 79424
Service & Parts: (806) 686-6022