Welcome to Frank Brown
We’re Lubbock‘s Preferred Auto Dealer
Thank you for making your way to Frank Brown, your GMC, Honda, and used vehicles dealer serving drivers throughout Lubbock and the surrounding areas. At our dealership, you’ll find a solid selection of new and used vehicles for sale. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner.
Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of service technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Frank Brown in Lubbock today for quality vehicles, a friendly team, and professional service at every step of the way. And if you have any questions for us, you can always get in touch at (806) 686-6023.
What Our Customers Say…
DealerRater
May 26, 2022
Great people great service quick and friendly honest will come back next time l need a vehicle
DealerRater
May 26, 2022
I’ve always got good service from this company and I’ve always had good representation from the sales people that I’ve dealt with and I’ll just keep coming back thank you
DealerRater
May 26, 2022
Service tech was very efficient in replacing/fixing the engine splash shield on my Honda CR-V.
DealerRater
May 25, 2022
My 2016 Honda CRV has never been serviced anywhere else. Clean, comfortable waiting room, friendly, helpful staff and in/out less that 30 minutes. Highly recommend!
Facebook
May 25, 2022
They care about my car and I and always let me know if something needs to be done. They always try to use a discount when they can.
DealerRater
May 25, 2022
Sammy was good as usual and the service tech did a good job of taking care of the items I had requested. They had everything done and back to me in about 2 hours. Thanks for a job well done. David Conder
DealerRater
May 24, 2022
Love the service , love the salesman, the website is easy to navigate will continue to return
DealerRater
May 23, 2022
Very efficient and very curtious - my pickup looks great and I am very satisfied! Thanks!
DealerRater
May 23, 2022
Very good dealership. Friendly people and good customer service. No dealer markups on vehicles which is hard to find these days.
DealerRater
May 23, 2022
Rapid service and very happy employees, the service to my car did not take long. Thank you Frank Brown for your great service
DealerRater
May 21, 2022
Mike Brown is great to work with. This is the third vehicle I have bought from this dealership. He is quick to respond and never too busy to answer your questions. You don’t have to deal with any dealer markups here, the price they show is the price you pay which is great.
Facebook
May 20, 2022
Prompt and professional service, did exexactly what was asked on my truck
DealerRater
May 20, 2022
Had a walk in appointment and they were very fast with the service, but granted it was a Thursday afternoon
DealerRater
May 20, 2022
Angel was great to work with! The dealership even stayed open after business hours so we wouldn't have to come back the next day to finish the paperwork.
DealerRater
May 20, 2022
Frank Brown is an excellent dealership, they will work with you to find the car that you want
DealerRater
May 19, 2022
I live about 4 hours away from here so all our business was over phone and e-mail great staff my salesman was awesome I called at 1pm on a Saturday and had my truck by 9 that night Salemen met me half way s Should me the truck we signed the papers on the spot. Truck was as advertised staff was honest about everything. Even got a full tank of gas to drive home. Rick Lara was my salesman he went above and beyond for me.
DealerRater
May 19, 2022
Knowledgeable and professional staff! Philip excels with every step of the car buying process. Highly recommend!
DealerRater
May 19, 2022
They are always polite and fast when I am getting my car or truck serviced
DealerRater
May 19, 2022
Great car buying experience. Friendly and professional staff. Grateful for Brian, Steven and Emilio made the deal so smooth
DealerRater
May 19, 2022
They always have the best service and are always so fast at getting things done. Will only buy may cars from them!
DealerRater
May 18, 2022
They are friendly, helpful and quick to do diagnostic testing and get a plan of action.
DealerRater
May 17, 2022
The total experience was great! No hassle, no pressure. I told them what I was looking for and they got it!! Thanks
DealerRater
May 15, 2022
The staff at Frank Brown has always done an amazing job in making a vehicle purchase as stress free as possible!
Facebook
May 14, 2022
Great friendly staff! Couldn’t of ask for a better dealership. Phillip Jansen did an amazing job for me and got the truck that I have been looking for! Thank you Frank Brown GMC!
DealerRater
May 14, 2022
I had a great experience! Tyson was professional and helped me pick a vehicle that suited my needs.
DealerRater
May 13, 2022
this is Second vehicle We have bought from Frank Brown.. Dee was professional and friendly and Jim the manager got us in and out and we were pleased with the pricing!
DealerRater
May 13, 2022
Courtesy Helpful Efficient Prompt Explained the procedure Close to my location Able to plan because worked by appointment
DealerRater
May 13, 2022
Brian was fantastic about getting us the car we wanted at a price that worked for everyone involved. Very fast and courteous process throughout!
DealerRater
May 12, 2022
This was my first car purchase in the USA and it was very good experience. Dea was excellent and kept me updated throughout the entire process. These folks are the best Honder dealer in all of Texas awesome prices.
DealerRater
May 12, 2022
Took my car in to find a noise when I turned left. Went to pick it up later that day and they said they didn’t hear anything. I asked if I could talk to the service manager. He got in the car with me and he heard the noise I was talking about. He asked if I had time for him to get a mechanic to go with him and listen. So about an hour later the car was fixed!! Thank you for having a service manager who will take time to listen to a woman! I won’t ...
DealerRater
May 11, 2022
Easy to deal with. Did a great job under the circumstances (parts shortages). Would buy again.
DealerRater
May 11, 2022
Excellent service, friendly service, fast and very reliable. Awesome service was provided during this experience.
Facebook
May 10, 2022
Every department is so friendly and fast!
Facebook
May 10, 2022
Friendly, knowledgeable staff and I love Hondas
DealerRater
May 10, 2022
I have been really happy with the service I have received and would recommend you all to anyone! Thanks again
DealerRater
May 10, 2022
Frank Brown service center is the best! I have used there service center since I purchased my truck 7 years ago. FB is the only service group I will use. Thanks for taking of me and my truck.
DealerRater
May 9, 2022
Excellent services! Always professional. We have purchased 6 Hondas through the years from Frank Brown and will keep coming back.
Facebook
May 8, 2022
Mike Brown was very helpful and I got the car that I wanted. The process went smoothly and easy. Thank you!
DealerRater
May 7, 2022
very polite and prompt, explains everything before hand, and asks if there is any questions. Top class.
DealerRater
May 7, 2022
The BEST - and EASIEST car buy we have EVER HAD!!! Dee went ABOVE and BEYOND for us!!! She even delivered the car 180 miles IN PERSON!!!! We will DEFINITELY use FRANK BROWN Honda again!
DealerRater
May 6, 2022
I took my 2002 Honda in for two recalls. The dealership had my repairs done faster then anticipated. The shuttle service was excellent. I would recommend these services in the future.
DealerRater
May 6, 2022
Great to work with. Very friendly and prompt service. This is the fourth vehicle we bought here.
Facebook
May 5, 2022
I feel you will lose a lot of customers if you continue to have CUSTOMERS pay SERVICE And LABOR charges for OIL CHANGE ..Why Customer has to pay for LABOR when as a COMPANY ITS YOUR EMPLOYEE not the CUSTOMERS
DealerRater
May 5, 2022
I had a pleasant buying experience at Frank Brown. The staff was professional and helpful.
DealerRater
May 5, 2022
David Hendrix was awesome! They ate very kind people. Treated us like family. That's awesome!
DealerRater
May 4, 2022
I love ur people that r always polite and get the job done I trust their work.
DealerRater
May 4, 2022
Prompt, courteous , and friendly! I also liked that they did a followup call to see how they did. I will be back again for my next oil change/service.
Facebook
May 4, 2022
The service depart was courteous and knowledgable. These characteristics made my repair journey relatively painless.
DealerRater
May 3, 2022
Dean did a fantastic job listened to me and informing me every step . I’m very pleased . Thank you
DealerRater
May 2, 2022
The cashier clerk was so pleasant. He made sure I had a good experience and went above and beyond.
Cars
May 1, 2022
Very friendly service, and big shout out to Philip Jansen for going above and beyond with my purchase!
DealerRater
Apr 30, 2022
Had a great experience purchasing a new vehicle at Frank Brown. No hassle and no pressure. Highly recommend.
DealerRater
Apr 29, 2022
The time it took was great. Service was very professional check in quick and to the point . The Shuttle to eat breakfast and pick us up when truck was done . Very competitive pricing... thank you !!
DealerRater
Apr 29, 2022
Quick and friendly service. I was keep well informed of what was happening to my truck.
DealerRater
Apr 29, 2022
They made it very easy to buy and brought it to me. It was great
DealerRater
Apr 29, 2022
Excellent, friendly service. Will definitely consider for future business, and recommendations to friends and family.
DealerRater
Apr 29, 2022
Super friendly and it was the easiest the experience for my first time buying a car
DealerRater
Apr 28, 2022
Ethan went above and beyond to make sure I got the exact vehicle I was wanting. I will definitely be using/recommending Ethan in the future.
DealerRater
Apr 27, 2022
What I like can just drive in without a appointment to get your oil changed in a timely manner
DealerRater
Apr 26, 2022
The best car buying experience possible! Kienan, John, and Chris took amazing care of us and we’re a pleasure to work with! There’s not one thing I could’ve asked to make our experience any better. Awesome job! We will continue to use Frank Brown in the future and urge others to do the same!
DealerRater
Apr 26, 2022
In and out same day service (warranty) passenger airbag very efficient and smooth process from parts manager through completion
DealerRater
Apr 26, 2022
They are always super helpful and get me in and out! They always listen to my issues and get it solved! Great customer service!
DealerRater
Apr 26, 2022
I know that i can always count my sales reps at Frank Brown. Excellent service! I definitely recommend Ricardo and Ramon.
DealerRater
Apr 25, 2022
Very professional people and service ,will take my truck to them every time. Excellent job Ronnie and mechanics
DealerRater
Apr 24, 2022
Easy. Quick. Last three vehicles purchased here. Philip was helpful and thorough. Will continue to purchase from Frank Brown.
DealerRater
Apr 24, 2022
Philip made my car purchase quick and easy. I was in a hurry and Phillip was quick to respond and once we reached a deal he expedited the process. Knowing what your customer wants and providing that is the very essence of the service business!!! Thank you Frank Brown Truck Ranch and Philip Jansen!!
DealerRater
Apr 24, 2022
Helpful and patient through the process. Showed the vehicle well and allowed us the time to close the deal with little pressire.
DealerRater
Apr 23, 2022
Flawless experience! Incredible response time, attention to detail, Kianan was very professional and made the purchase of this vehicle SO easy!
DealerRater
Apr 23, 2022
Getting the oil change didn’t take long Less than 40 minutes the vehicle was clean no oil stains on the steering wheel
DealerRater
Apr 20, 2022
Service Writer was named Paul. He was very professional and knowledgeable. Services was perfect and have not had a repeat issue with the problem that needed to be fixed.
DealerRater
Apr 20, 2022
David was fantastic. His communication was excellent. He was professional, courteous and No high pressure sales.
Facebook
Apr 20, 2022
Just purchased a Honda Accord and the whole process was so fast! Norma was so nice and helpful! We will be back for our next car purchase 😊
DealerRater
Apr 19, 2022
Phillip handled my emails back and forth about a new vehicle for over a year before I finally made a decision to see him in person and get my new truck. My very first car was purchased at Frank Brown over 20 years ago and I will continue to buy from this dealer.
DealerRater
Apr 19, 2022
Everything went very smoothly. There was no wait and the employees I dealt with were all very polite and professional. It also went very quickly. Thank you
DealerRater
Apr 19, 2022
They work very efficiently to get you the best deal friendly and courteous I was in and out driving away within a couple of hours
DealerRater
Apr 19, 2022
Great buying experience! Dee was extremely helpful and pleasurable to work with and made sure I was happy.
DealerRater
Apr 19, 2022
Provide great communication. Always kept me up to date as soon as inventory came in.
DealerRater
Apr 19, 2022
Wait time was accurate and reasonable. Nice waiting area. Maintenance was done quickly. Very nice staff.
DealerRater
Apr 16, 2022
Very professional, not high pressure sales, excellent communication and customer service. I really enjoyed my experience
DealerRater
Apr 15, 2022
Very easy to deal with. Would recommend. I Worked with Phil and he was awesome to work with.
DealerRater
Apr 15, 2022
Ronnie kept me informed as we waited for recall part to come in. Once it arrived, it was quick and painless. Ronnie is on his game.
DealerRater
Apr 15, 2022
This dealership has always treated me and my family well. The sales and auto repair department are on top of their game!
DealerRater
Apr 15, 2022
Frank Brown Honda has the best customer experience to offer. Phil Richardson is TOP of the Line in my Book. Would Not buy from anyone else.
Facebook
Apr 15, 2022
Anyone looking for a great truck or car to buy that's the place, everyone is friendly!
Facebook
Apr 14, 2022
Great customer service !!
DealerRater
Apr 14, 2022
Mike Brown was fabulous!! He took care od me and I highly recommend this place!
DealerRater
Apr 14, 2022
Great service and good to deal with Dean. I will give my business to them again.
DealerRater
Apr 13, 2022
Ronnie was very helpful when arrived told him the problem he said no problem. The shuttle driver was also very nice also.
DealerRater
Apr 13, 2022
Has always treated me and my family with respect every time we had our vehicles serviced.Beside having us in and out in a manerly time .
DealerRater
Apr 13, 2022
Nice Staff fast services :) clean environment nothing. Else to say about frank brown auto n truck
Facebook
Apr 13, 2022
Friendly and helpful sales personnel. Dee was a pleasure to work with!
DealerRater
Apr 12, 2022
Absolute pleasure to work with. Felt like a family type atmosphere. Would definitely do business again with.
DealerRater
Apr 12, 2022
Was easy to make appointment online. Everything ran smoothly. Pulled in prior to appointment and vehicle was ready quickly
DealerRater
Apr 11, 2022
Super quick and friendly. Easy to work with and no pressure sale. Thanks again for the help.
DealerRater
Apr 9, 2022
I have family that works at Frank Brown so I am loyal to Frank Brown, but I have to brag on Ramon. He was super kind and helpful. He did everything in his power to make sure we were taken care of and comfortable. If I’m ever in the market for another used car, I will definitely use Ramon again.
Facebook
Apr 9, 2022
Nice Helping and welcome when i came early morning to Change a Oil work only and also after when oil change done on a checkout counter name Terry are always smiling Face and Educate what they do in this service.
DealerRater
Apr 8, 2022
Kienan has sold me two vehicles and it was a nice seamless process that made me enjoy the car buying experience at Frank Brown.
DealerRater
Apr 7, 2022
Service manager has gone above and beyond to research a warranty problem and find a solution to fix my truck. Service department kept me advised to the status of the parts that were ordered for the fix and the problem is corrected.
DealerRater
Apr 7, 2022
Quick and attentive service that was handled very professionally. Made buying the car very easy
Facebook
Apr 1, 2022
Helpful, courteous and completed maintenance on time.
Stop in today!
5802 TX-327 Spur
Lubbock, TX 79424
Lubbock, TX 79424
Main: (806) 686-6023
Service & Parts: (806) 686-6022
Service & Parts: (806) 686-6022
Open Today! Sales: 9am-7pm Open Today! Service: 7am-6pm Open Today! Parts: 7am-6pm