Welcome to Frank Brown
We’re Lubbock‘s Preferred Auto Dealer
Thank you for making your way to Frank Brown, your GMC, Honda, and used vehicles dealer serving drivers throughout Lubbock and the surrounding areas. At our dealership, you’ll find a solid selection of new and used vehicles for sale. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner.
Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of service technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Frank Brown in Lubbock today for quality vehicles, a friendly team, and professional service at every step of the way. And if you have any questions for us, you can always get in touch at (806) 686-6023.
What Our Customers Say…
DealerRater
Oct 3, 2022
Salesmen were very prompt,, smoothe transaction. No problems at all, tried their very best to make sure everything was great.
DealerRater
Oct 1, 2022
Fast and friendly go see Deanndra Mathes she will help you out for sure with your car buying needs!
Facebook
Oct 1, 2022
Great customer service. 1 place to service your vehicle.
DealerRater
Sep 30, 2022
Good and fast service. They have helped me twice on unexpected problems with my car.
DealerRater
Sep 30, 2022
I had a wonderful experience, everyone was friendly and efficient. The process was very easy
Facebook
Sep 29, 2022
Keenan Beasley is the best patient and he sold me the truck I wanted
DealerRater
Sep 29, 2022
I love Frank Brown Auto! They’re always friendly & professional. They get things done in a timely manner too.
DealerRater
Sep 29, 2022
Dean is really good at customer service .yabba dabba do. Wreck em Tech. 15 words is stupid. I won’t respond again
Facebook
Sep 29, 2022
JR was awesome! He didn't try to sell me something I didn't want. Worked to get us the best deal. Best thing to say is it was great working with him.
DealerRater
Sep 27, 2022
Polite, got me in and out quickly. I would recommend them for an oil change every time.
DealerRater
Sep 25, 2022
Excellent customer service!!!! I took my sisters vehicle in for a recall…I did not have to wait very long at all.
DealerRater
Sep 24, 2022
Phillip was very helpful and courteous! Mostly very knowable! He was a great salesman for us.
DealerRater
Sep 23, 2022
Really good service, communicated in a timely manner and completed the job fully. Great service
DealerRater
Sep 23, 2022
I am extremely satisfied with the work that this establishment put into my car. They were quick, reliable, and well priced. Thank you!
DealerRater
Sep 23, 2022
Philip Jansen was very patient in helping us find just the right vehicle. After the purchase of our Acadia, Philip took the necessary time to get us enrolled in Onstar, myGMC, pair my phone to the car and answer other questions we had. This is our second vehicle to purchase from Frank Brown and I would recommend them to friends and family.
DealerRater
Sep 23, 2022
Fabulous service and experience. Would recommend Frank Brown to all family and friends. Will be a repeat customer.
Facebook
Sep 22, 2022
Everyone is really nice and always explains everything when you ask questions.
Facebook
Sep 22, 2022
Great customer service. Thanks keanan! 2 nd vehicle I have bought from this location in Lubbock. Excellent service dept. Highly recommended
DealerRater
Sep 21, 2022
Dealership was great, will definitely go back. Love the followup from salesman. Very smooth process.
DealerRater
Sep 21, 2022
Frank Brown dealership and Philip Jansen did a good job serving me. II got the vehicle I wanted and was show how to operate the OnStar and all the features in the car. Philip went out of his way to make sure all my questions were answered.
DealerRater
Sep 21, 2022
Very professional and efficient. Fair and honest. We’ll likely buy from them again in the future.
Facebook
Sep 21, 2022
Frank Brown GM service is Always prompt with their Service as well as Friendly while taking Great care of my Vehicle..Thanks
DealerRater
Sep 20, 2022
Frank Brown has always been easy to deal with and always eager to help whenever I call!
Facebook
Sep 20, 2022
I made an appointment online. I drove in and they immediately took my car to the garage and took care of the maintenance while i waited. Very professional and good people.
DealerRater
Sep 20, 2022
This is my future dealership great people good help good service I recommend everybody to go to This dealer
Facebook
Sep 18, 2022
they were very friendly and efficient
DealerRater
Sep 18, 2022
This was the easiest and fastest car deal we have ever been a part of and will definitely recommend them
Facebook
Sep 17, 2022
They do great job all the time no problem sometimes
Facebook
Sep 17, 2022
very respectful service people
Facebook
Sep 16, 2022
Friendly staff who are willing to help in any way possible.
DealerRater
Sep 16, 2022
Great and professional sale experience It was easy we got what we needed Coming back for more Thank you all
DealerRater
Sep 16, 2022
When I brought the truck I test drive a diesel liked it? The salesman told me that they had a gas with everything the diesel had, I took his word!!! An doesn’t even hav half of what the diesel offer, The truck wasn’t on the lot till the next day an never test drove it, But since I sign the paper work I’m stuck with it, Not happy at all I jus wish the salesman would’ve not lie An wish I would’ve brought the diesel Jus not a happy camper But the damage is done
DealerRater
Sep 16, 2022
They were very helpful and they were very easy to deal with it was a great experience
DealerRater
Sep 16, 2022
We have done business with them for many years and will continue to. They treat us like family. Thanks FRANK BROWN.
DealerRater
Sep 15, 2022
Customer service was good. Didn’t have to wait long It would be nice if they were open on Saturdays for oil changes
Facebook
Sep 15, 2022
The service department, I have a 2019 Canyon, I love it.
DealerRater
Sep 14, 2022
Courteous & helpful in all aspects ; service done in very timely manner . Thanks for solving my alarm issue
DealerRater
Sep 13, 2022
Ronnie and sonny rivera and staff in service always does a amazing job with my vehicles
Facebook
Sep 12, 2022
Great place to buy and get your vehicle serviced!
DealerRater
Sep 11, 2022
Excellent service, no pressure sales. Deandra was the best!! She made our experience the best ever! Frank Brown will be our first choice next time we buy. Thank you for all your help!!
DealerRater
Sep 11, 2022
Deanndra was so helpful and awesome through the whole process! I will definitely come back if I need to make another purchase!
DealerRater
Sep 11, 2022
Prompt and excellent service. Frank Brown has a great and friendly staff. I so happy I purchased my car there.
DealerRater
Sep 9, 2022
Our recent experience with Frank Brown was an A++. Our salesman Philip Jansen provided us with an awesome and smooth experience. We will definitely look to him with our vehicle purchase plans in the future.
DealerRater
Sep 9, 2022
Courteous, professional service department. All services on my pilot has been completed there. I know it will be done right.
DealerRater
Sep 9, 2022
Ronnie and the guys are so very nice! They listen to your concerns, give you options and get things done fast so you are in and out in no time!
Facebook
Sep 7, 2022
Tyson Hall was great. He was not pushy like most car salesman are he listened to what I wanted & was very professional. He made the process very easy and I absolutely love my car!
DealerRater
Sep 7, 2022
I will definitely recommend Frank brown to all my family’s and friends. The service was excellent and I had a great experience there.
DealerRater
Sep 7, 2022
Nice and easy process! Thank you, Norma for all your help! Loved the in and out!
DealerRater
Sep 7, 2022
We have bought numerous vehicles from Philip Jansen. Philip always does an awesome job for us.
DealerRater
Sep 4, 2022
Great experience. Great and easy people to work with. I would definitely return again sometime
DealerRater
Sep 4, 2022
Alberto is the perfect sales man, this is the 3rd time I bought a car with him,
DealerRater
Sep 3, 2022
Good Service, it just took all day. The Battery was still under warrenty. Thank You
DealerRater
Sep 3, 2022
Very quick and very considerate. They were able to take me to work and called me when it was done.
DealerRater
Sep 3, 2022
I've been driving the same Civic for 22 years, and Frank Brown Honda has always done a great job helping me keep her on the road as a reliable commuter!
DealerRater
Sep 3, 2022
Paul took care of the service on my car. He was very professional and great, thank you! I so very much appreciated that I was able to go home while my car was worked on. Robert took me home and then returned me to the Honda Service place. He was also excellent, thank you again!!!
DealerRater
Sep 1, 2022
They were very friendly and informative. The service was done in a very timely manner.
DealerRater
Sep 1, 2022
Had a great experience at Frank Brown with both salesman. Made the transaction smooth and even the finance guy wasn’t too pushy. Will recommend.
DealerRater
Sep 1, 2022
Rob did an excellent job getting me into a great vehicle. The buying process was fast and efficient. I will visit again when I'm ready for my next vehicle.
DealerRater
Sep 1, 2022
Service was great, they worked with me every step of the way and kept in touch with helpful updates. Great Honda service center.
DealerRater
Sep 1, 2022
Phillip was very helpful at getting us the car we needed for a price we could afford!
DealerRater
Aug 31, 2022
Great service. Fast and courteous as usual. Paul is the best! Would recommend to a friend.
DealerRater
Aug 30, 2022
I want to thank Paul for helping me and fixing my car so that way my car is in a perfect good condition and I want to thank my technician as well keep up the good work thank you guys!
DealerRater
Aug 29, 2022
They are personal and professional,,and they went out of their way to help us understand the online order process
DealerRater
Aug 28, 2022
Service personnel was very helpful and professional. Parts took a long time to come in at no fault of the dealership but I was notified weekly of the status.
DealerRater
Aug 26, 2022
Very nice to work with. They were not pushy at all. Showed us multipal vehicles until we found the one. Very pleasant to work with
DealerRater
Aug 26, 2022
It was a busy time for them but they got me in and out the same day
DealerRater
Aug 25, 2022
Frank Brown service department treats customers with kindness and respect. They had to order parts to fix my check engine light, so it took longer than expected, but they were extremely good at communicating with me about all issues.
DealerRater
Aug 25, 2022
As always, everyone was extremely helpful. Philip Jansen was my salesman and all went well. This is my third car from Frank Brown and I have always been pleased with the sales team as well as the service department.
Facebook
Aug 24, 2022
love the service department. they get me and out in a timely manner. always friendly and professional.
Facebook
Aug 23, 2022
Our Sales Representative. Rob Phillips, was Top Notch. This is the 5th Honda I have purchased and he was one of the most knowledgeable and most professional I have dealt with. I for certain would come back to him again. However. Your Finance Team almost cost Rob this sell because of their manipulation. I have NEVER been so close to walking out as with the badgering I got to go with other lenders. Mr Frank Brown, You may want to watch them because Rob is the best staff member on your lot!!!
Facebook
Aug 22, 2022
Good service and the crew is nice. I'll keep getting my Honda service from Frank Brown, thanks guys!
DealerRater
Aug 21, 2022
Did what I asked them to do and what needed to be done on my car.
DealerRater
Aug 21, 2022
The staff was very helpful and extremely accommodating, Paul was so nice and answered all my questions and kept me updated on the status of my daughter’s car. The shuttle service with Domingo was great.
DealerRater
Aug 21, 2022
Customer service is great and people are very friendly. I will always go back for great service
Facebook
Aug 20, 2022
Quick, honest people. Terry at the check out desk is very nice and provides excellent service.
DealerRater
Aug 20, 2022
Upfront about everything I needed for this visit. They were very helpful in explaining what I wouldn't need, and I felt comfortable knowing I wouldn't be taken advantage of.
DealerRater
Aug 20, 2022
Great customer service! Everyone was super nice and very helpful.. will definitely go back. Thank you
Facebook
Aug 19, 2022
Paul Vera was very nice and accommodating. He let me know exactly what was going on with my vehicle before they did anything to it.
DealerRater
Aug 18, 2022
Fast and professional service and kind to my husband who is hard of hearing Very pleased
DealerRater
Aug 18, 2022
Great service. Great communication. The service advisor was very pleasant to work with. Thank you.
DealerRater
Aug 17, 2022
I really enjoyed working with Phil Richardson who was very upfront and very helpful with finding an automobile to purchase.
Facebook
Aug 17, 2022
Great customer service and staff friendiness
DealerRater
Aug 16, 2022
Received great customer service, fast service, and will continue to go back for my vehicle services.
DealerRater
Aug 15, 2022
Always friendly and courteous, quick service. Reasonable prices and helpful service representatives. Easy to schedule an appointment.
DealerRater
Aug 13, 2022
Salesmen were very kind and knowledgeable. Service area was clean and everyone was so nice.
DealerRater
Aug 13, 2022
Thank you so much for the customer service Philp. I highly recommend y’all’s dealership.
DealerRater
Aug 13, 2022
The service center did a great job of receiving the vehicle and keeping me informed of diagnosis and repair process / progress
DealerRater
Aug 12, 2022
Good job There friendly they help me with my car and also with the oil change
DealerRater
Aug 11, 2022
They done a good job as usual that's why I drive a Honda service people are great Dean see it my needs
DealerRater
Aug 11, 2022
The service is great. I am very satisfied with the car care and customer service.
DealerRater
Aug 9, 2022
Got my Yukon fixed as per recall, was done in the time I was told it would take. Thinking about looking into buying a SUV from there.
DealerRater
Aug 8, 2022
Very professional fast and easy way to buy a car and staff was also very helpful
DealerRater
Aug 7, 2022
Fast and dependable service. Straight answers. Willing to work with you if you need something special.
DealerRater
Aug 6, 2022
I was in there quick and got out just as fast. Appreciated that greatly! Paul was helpful and took care of me
DealerRater
Aug 6, 2022
People nice friendly did not have a long wSit for oil change. I’ve filled this out before
Cars
Aug 6, 2022
Sammy was great. He is always friendly and courteous. He also follows up and checks on my service.
DealerRater
Aug 4, 2022
Albert is a great salesman. Always finds me what I'm looking for,and never gives me the run around. Albert is the reason I have purchased 4 vehicles from Frank Brown. Keep up the good work Albert.
DealerRater
Aug 4, 2022
Excellent service. 15 words minimum? Really? Who has time for that? Very annoying…won’t be doing surveys again
Facebook
Aug 2, 2022
Kienan our Salesman was friendly and polite. When I bought the wheel lock set and went to pick them up and get them installed was little disappointed with the service. They didn't know where my items were at and they didn't know who contacted me letting me know my locks were in. They suggested that I just call back the next day and go from there because the guy who would be installing my locks was at lunch. I told the service guy that was gonna stay and wait for him. When the guy came back from lunch ...
DealerRater
Jul 29, 2022
Norma was great!! Would work with her again! She did everything to make our process super easy
Stop in today!
5802 TX-327 Spur
Lubbock, TX 79424
Lubbock, TX 79424
Main: (806) 686-6023
Service & Parts: (806) 686-6022
Service & Parts: (806) 686-6022
Open Today! Sales: 9am-7pm Open Today! Service: 7am-6pm Open Today! Parts: 7am-6pm