Welcome to Frank Brown
We’re Lubbock‘s Preferred Auto Dealer
Thank you for making your way to Frank Brown, your GMC, Honda, and used vehicles dealer serving drivers throughout Lubbock and the surrounding areas. At our dealership, you’ll find a solid selection of new and used vehicles for sale. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner.
Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of service technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Frank Brown in Lubbock today for quality vehicles, a friendly team, and professional service at every step of the way. And if you have any questions for us, you can always get in touch at (806) 686-6023.
What Our Customers Say…
DealerRater
Dec 4, 2021
Easy access to service center. Quick and efficient service. Thorough inspection of vehicle. Everything was notated.
DealerRater
Dec 4, 2021
My Honda is a 2005 and I have always been pleased with the service there. Had recalled air bag replaced.
DealerRater
Dec 4, 2021
Deanndrea made the car buying experience easy and enjoyable. Kept great communication through out the process.
DealerRater
Dec 4, 2021
Deanndrea was very easy to work with and has great communication. Answered all my questions and never made me feel as if I was a bother.
DealerRater
Dec 3, 2021
I was very pleased with my service man, Paul Vera. He kept me informed about my car and they finished the repairs very quickly
DealerRater
Dec 3, 2021
Being trading with Frank Brown for 15~20 years enjoy the Dealer shipes and good work they do keep up good work
DealerRater
Dec 3, 2021
They provide fast and quality service for a reasonable price for oil changes, as well as friendly employees.
DealerRater
Dec 3, 2021
Our salesman Philip was very friendly and knowledgeable. He was very thorough with the details regarding our visit.
Facebook
Dec 2, 2021
Quick service with excellent customer service! Would highly recommend!
DealerRater
Dec 1, 2021
Always courteous, kind, helpful, always willing to sell us a vehicle!!! Everyone is very pleasant to work with
DealerRater
Dec 1, 2021
honda has great customer service and was very time efficient thank you so much for the help !
DealerRater
Dec 1, 2021
The technician explained the problem clearly to me. He gave me a detailed estimate. The maintenance was completed in a timely manner below the estimated cost.
DealerRater
Nov 30, 2021
Everyone was very professional and courteous and I was in and out in a jiffy!
DealerRater
Nov 30, 2021
The salesman i did business with was really good and very professional at his job thank Kienan Beasley!
DealerRater
Nov 30, 2021
I had an awesome experience with Frank Brown GMC Lubbock TX! Phil and Ricardo had exceptional customer service! It was my first purchase on a new vehicle at an actual dealership and I felt like royalty! Thanks again for the awesome experience!
DealerRater
Nov 30, 2021
Great friendly place, Philip went above and beyond to help me find the right truck. Even took his time to help me set up everything from airplay to onnstar, and explained in great detail all the different bells and whistles.
DealerRater
Nov 30, 2021
Great customer service and easy to schedule appointments. My 2 year old came with me, and they were so sweet to him.
DealerRater
Nov 27, 2021
It took 2 months to repair my Yukon. So far it is running great. I would like for someone to call me with an explanation of exactly what went wrong and what was done to correct the problem.
DealerRater
Nov 25, 2021
Friendly, professional, patient, realistic and available. Recommend them and they offered better prices for trade-in.
DealerRater
Nov 25, 2021
Fast friendly service! We were in and out very quickly and all of the staff we encountered were very professional and helpful. Thank you!
Facebook
Nov 25, 2021
Our salesman, Phillip Jansen, made our recent purchase very pleasant . He helped us and provided excellent customer service . He is willing to go the extra mile,
DealerRater
Nov 24, 2021
They do great work and very fast work. Checking out you are always meet with great customer service…
Facebook
Nov 24, 2021
Rob provided great service and would recommend the team at Frank Brown for your vehicle needs.
DealerRater
Nov 23, 2021
Very nice & clean place & the salesman & saleslady were very friendly took the time to show me how the car worked. They gave us water while we were waiting thank you I love the way they treated us with respect & friendly!!!
DealerRater
Nov 23, 2021
Mike Brown and John Poyner were amazing to work with!! I ordered my Yukon and it came in early. Highly recommend!
DealerRater
Nov 23, 2021
Excelent customer service. Very friendly stuff. It’s really easy to make an appointment. I love how they treat you
Facebook
Nov 23, 2021
Albert is the BEST! Every staff member was very friendly and very helpful!
DealerRater
Nov 22, 2021
Went in a little before 7:00. Left the car and I was going to pick it up later. They had it finished by 7:45. Fantastic!
DealerRater
Nov 22, 2021
Always get good service. Special thanks to the van driver. I'll definitely be back
DealerRater
Nov 22, 2021
Fast service with a nice place to rest. There were drinks and snacks available. Tak you for the good service
DealerRater
Nov 20, 2021
Quick service —-very considerate of my time in scheduling my oil change. They had me come back when I wouldn’t have to wait for a long time. I appreciated that.
Facebook
Nov 20, 2021
Found the vehicle I wanted.
Facebook
Nov 19, 2021
Friendly and Amazing service !
DealerRater
Nov 19, 2021
Went in for an inspection and oil change, service was quick and friendly as can be.
DealerRater
Nov 18, 2021
I always say the service is the best. With Terry in the office and greeting everyone with a smile.
Facebook
Nov 17, 2021
Met with Rob THE salesman on Honda side and he answered my questions, didn’t hassle me and was a straightforward guy! Definitely recommend using him if looking for new Honda. Next time I get a new vehicle I’ll definitely use frank brown again for the third time! Good service and friendly people. Keep up the good work Frank Brown!
DealerRater
Nov 16, 2021
I've been a customer for 11 years. Always feel that I'm getting reliable care for my car, and that I'm a valued customer.
DealerRater
Nov 16, 2021
Service was great people were very nice and Friendly I will be back Thank You
DealerRater
Nov 16, 2021
I have had a good experience anytime I have been at the dealership from purchasing the truck to service.
DealerRater
Nov 15, 2021
Fast and friendly. Good service every time I go. Would recommend them anytime! Always get treated as someone who they have known for a very long time
DealerRater
Nov 14, 2021
Service was great and fast. They know what to do on the issues of our vehicle.
Facebook
Nov 14, 2021
Ramon Constancio was my sales professional and did outstanding. Took time to show all the new items with my new truck. Answered all questions in a professional way.
Facebook
Nov 14, 2021
seemed like they honestly cared
Facebook
Nov 14, 2021
super friendly people and very helpful
DealerRater
Nov 13, 2021
I’ve filled out this survey 6 times now. Please stop asking me to fill out more!
Facebook
Nov 13, 2021
Josh was very informative on what my Honda CRV needed and was so kind to explain it all to me. He went above and beyond, and I am so grateful to him and all your workers.
DealerRater
Nov 12, 2021
All of those I had contact with on the date of my last oil change at Frank Brown Honda Service were as kind and helpful as always from check in to check out. And can't leave out the gentleman who provides transportation when you leave your vehicle for service. There didn't appear to be any issues with the oil change and things were taken care of promptly and professionally. thanks again!
DealerRater
Nov 12, 2021
Did a great job. Process was quick and easy. Phil was excellent through the whole deal.
DealerRater
Nov 12, 2021
Best dealership around. They are always prompt, kind, and courteous. Been buying all my vehicles there since 1999.
DealerRater
Nov 12, 2021
Everyone was courteous, prompt and friendly service. Got my truck back quickly with satisfaction to service
DealerRater
Nov 11, 2021
I needed my air bag replaced on my Chevy. I called them they told me what I need to do. They were fast, friendly and had a smile. They always do. Even when I call them just to ask a question about a problem with a vehicle That’s why I go to them. Over the others in town.
DealerRater
Nov 11, 2021
Work done right, able to have my truck back on time Work done right Work done right
Facebook
Nov 11, 2021
great service very knowledgeable mechanic
DealerRater
Nov 10, 2021
The customer service here was awesome! They took great care of me and I will definitley be a returning customer.
Facebook
Nov 10, 2021
Quick and very responsive. Terry is very nice and thoughtful. David at the parts department very nice as well. all together I was very happy.
DealerRater
Nov 10, 2021
Norma helped me and she was such a lovely person. She helped me establish exactly what I wanted. Emilo helped me with the paper work and he was such a great help and all around cool person!
DealerRater
Nov 10, 2021
Frank Brown employees were courteous and knowledgeable in helping me find my car. They helped me stay informed of the current market and explained all the options I had in picking a car through them.
DealerRater
Nov 10, 2021
Phil was a real pleasure to deal with. He went out of his way and drove two hours away to get my signature. Made it easy for my son to get a brand new car.
Facebook
Nov 10, 2021
Everyone was very helpful & I appreciate sales & finance staff 100%.
DealerRater
Nov 9, 2021
Pamela was an excellent greater. Work done in reasonable time. Always a pleasure to work with Terry.
DealerRater
Nov 9, 2021
Frank Brown took care of my needs. From a professional greeting to an easy check out, the staff was there for me.
DealerRater
Nov 9, 2021
Always friendly in the service dept and let’s you know how long the wait will be
DealerRater
Nov 8, 2021
We recently purchased a 2019 Honda Odyssey Elite. Our experience with Albert Botello @ Frank Brown Honda, in Lubbock, Tx. He was extremely helpful and cheerful which made the sometimes stressful process of buying a new vehicle, a breeze. Thank you, Albert!
DealerRater
Nov 7, 2021
Did a good job keeping us informed on status of arrival of new car and
DealerRater
Nov 5, 2021
My sales person Norma Ramirez was great. I told her my leases was ending soon and she went above and beyond to find me a car when basically there were no new cars readily available.
DealerRater
Nov 4, 2021
Very satisfied with the work performed on my vehicle. Took a bit longer than expected, but worth the wait. Never rush quality
DealerRater
Nov 4, 2021
Our service advisor Ronnie Botello exemplified the true meaning of customer service keeping us in the loop with progress on parts ordered & repair done on our vehicle.
DealerRater
Nov 4, 2021
Nice friendly people. Very attentive to the customer. The salesperson is down to earth not a bit pushy.
DealerRater
Nov 4, 2021
Albert was Awesome and got straight on it. Would definitely recommend him and the dealer
DealerRater
Nov 4, 2021
Awesome no pressure purchase!!! Professional and knowledgeable staff!! Hopefully the inventory shortage will end soon!
DealerRater
Nov 3, 2021
Quick and fast processing. Friendly customer service. Good price and no market adjustments. Will definitely recommend
DealerRater
Nov 3, 2021
I went in to dealership in search of my little sisters first vehicle. The salesman took us around the lot and shows us the inventory within our budget. Found the perfect vehicle. Great service overall. Process was very smooth and simple. I have purchased from Frank Brown before and had a very similar experience. That's what brought me back.
DealerRater
Nov 2, 2021
Very nice and professional staff, fast service, and great work. I recommend the guys at Frank Brown.
DealerRater
Nov 2, 2021
I had the best experience with Frank Brown Honda. I bought CRV-EX from this dealership. Rob Philip was super helpful in making everything so easy. I genuinely appreciate and thank Frank Brown for not charging any unfair price on my vehicle. Extremely fair price, no hidden charges, and very friendly staff makes this dealership an awesome experience of you are in the market to buy a new car.
DealerRater
Oct 29, 2021
We have been taking our vehicles to Frank Brown for years. We appreciate the complete and timely manner rendered.
DealerRater
Oct 29, 2021
Everyone was very nice and helpful. Got me an affordable car that was in my budget
DealerRater
Oct 29, 2021
I came looking for a car and I was fortunate enough to get one the dealer was very helpful
DealerRater
Oct 29, 2021
Great staff! Great work! Got it done fast and worked with us on bringing them the parts! Overall great service!
DealerRater
Oct 29, 2021
My sales person Deandra and manager were so helpful. They found the perfect truck for me and quickly. No other dealership could get one. I received my truck yesterday and it is awesome. It's ever better than I expected.
DealerRater
Oct 29, 2021
Deadra did a great job finding me a ridgeline quickly. That is a difficult thing in these times.
DealerRater
Oct 27, 2021
Great service as usual. I didn’t have to make an appointment so it was very convenient. Thank you!!!
DealerRater
Oct 26, 2021
They were very quick and friendly during the entire service process. I had a wonderful experiences and am looking forward to coming here for all things related to my car.
DealerRater
Oct 26, 2021
Deanndra was so awesome with selling me this vehicle! From beginning to end and it was an easy process!!
DealerRater
Oct 26, 2021
Members of the service team are top notch and very courteous! They will check all systems and mechanical and alert you of any issues that need to be addressed!
DealerRater
Oct 26, 2021
We had a great experience at Frank Brown! Excellent customer service and amazing vehicles to choose from!
DealerRater
Oct 23, 2021
Staff efficient and friendly. Nice to be recognized when I come in. Checking out is easy and Terri always friendly.
DealerRater
Oct 23, 2021
I trust these guys with my car— so that means my life. I bought a Honda HRV because it’s beautiful and reliable. Frank Brown helps me protect my investment. Your shuttle driver is a treasure. Kind respectful and interesting. Thanks so much for the ride.
DealerRater
Oct 22, 2021
Paul did a great job taking care of what we needed done to our Ridgeline. I appreciate the shuttle service they have
DealerRater
Oct 21, 2021
Very thorough and trustworthy. My car feels brand new every time I leave the lot!
DealerRater
Oct 20, 2021
Awesome dealership everyone was nice and very helpful I enjoyed my experience purchasing a vehicle
DealerRater
Oct 20, 2021
Paul Vera is a very friendly and professional man who helped me tremendously with my car
DealerRater
Oct 20, 2021
Very friendly when I arrived and very fast service with my oil change and thank you again!
DealerRater
Oct 19, 2021
Ricardo was so helpful and kept looking for a car for us. He kept us posted on all available choices as soon as they came in.
DealerRater
Oct 19, 2021
They were quickly able to help me find the brand new suv that I was interested in.
DealerRater
Oct 19, 2021
Time for my oil change, wheeled into Frank Brown as usual. They could get it for service. I was in and done in about 45 minutes. Excellent service mgr. and mechanics.
DealerRater
Oct 19, 2021
Everyone there was very nice and respectful. I went in to get my oil changed thinking it was going to take hours, but they got me in and out in about 30-40 minutes. They not only changed my oil, but they also gave my car a full checkup and even put more windshield fluid into my car without me having to ask them to.
DealerRater
Oct 19, 2021
Mike brown is an amazing salesman. I will continue to purchase cars only with him
DealerRater
Oct 19, 2021
The best and the friendliest place I went to get my vehicle I definitely will continue to go there
DealerRater
Oct 18, 2021
The Honda service has always been accommodating in getting me in and helping me or my concerns.
DealerRater
Oct 16, 2021
Very Fast service and very friendly and helpful staff. Really Enjoy coming to this location
Stop in today!
5802 TX-327 Spur
Lubbock, TX 79424
Lubbock, TX 79424
Main: (806) 686-6023
Service & Parts: (806) 686-6022
Service & Parts: (806) 686-6022
Sales: Closed Service: Closed Parts: Closed