Welcome to Frank Brown
We’re Lubbock‘s Preferred Auto Dealer
Thank you for making your way to Frank Brown, your GMC, Honda, and used vehicles dealer serving drivers throughout Lubbock and the surrounding areas. At our dealership, you’ll find a solid selection of new and used vehicles for sale. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner.
Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of service technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Frank Brown in Lubbock today for quality vehicles, a friendly team, and professional service at every step of the way. And if you have any questions for us, you can always get in touch at (806) 686-6023.
What Our Customers Say…
Salesmen were very prompt,, smoothe transaction. No problems at all, tried their very best to make sure everything was great.
Fast and friendly go see Deanndra Mathes she will help you out for sure with your car buying needs!
Great customer service. 1 place to service your vehicle.
Good and fast service. They have helped me twice on unexpected problems with my car.
I had a wonderful experience, everyone was friendly and efficient. The process was very easy
Keenan Beasley is the best patient and he sold me the truck I wanted
I love Frank Brown Auto! They’re always friendly & professional. They get things done in a timely manner too.
Dean is really good at customer service .yabba dabba do. Wreck em Tech. 15 words is stupid. I won’t respond again
JR was awesome! He didn't try to sell me something I didn't want. Worked to get us the best deal. Best thing to say is it was great working with him.
Polite, got me in and out quickly. I would recommend them for an oil change every time.
Excellent customer service!!!! I took my sisters vehicle in for a recall…I did not have to wait very long at all.
Phillip was very helpful and courteous! Mostly very knowable! He was a great salesman for us.
Really good service, communicated in a timely manner and completed the job fully. Great service
I am extremely satisfied with the work that this establishment put into my car. They were quick, reliable, and well priced. Thank you!
Philip Jansen was very patient in helping us find just the right vehicle. After the purchase of our Acadia, Philip took the necessary time to get us enrolled in Onstar, myGMC, pair my phone to the car and answer other questions we had. This is our second vehicle to purchase from Frank Brown and I would recommend them to friends and family.
Fabulous service and experience. Would recommend Frank Brown to all family and friends. Will be a repeat customer.
Everyone is really nice and always explains everything when you ask questions.
Great customer service. Thanks keanan! 2 nd vehicle I have bought from this location in Lubbock. Excellent service dept. Highly recommended
Dealership was great, will definitely go back. Love the followup from salesman. Very smooth process.
Frank Brown dealership and Philip Jansen did a good job serving me. II got the vehicle I wanted and was show how to operate the OnStar and all the features in the car. Philip went out of his way to make sure all my questions were answered.
Very professional and efficient. Fair and honest. We’ll likely buy from them again in the future.
Frank Brown GM service is Always prompt with their Service as well as Friendly while taking Great care of my Vehicle..Thanks
Frank Brown has always been easy to deal with and always eager to help whenever I call!
I made an appointment online. I drove in and they immediately took my car to the garage and took care of the maintenance while i waited. Very professional and good people.
This is my future dealership great people good help good service I recommend everybody to go to This dealer
they were very friendly and efficient
This was the easiest and fastest car deal we have ever been a part of and will definitely recommend them
They do great job all the time no problem sometimes
very respectful service people
Friendly staff who are willing to help in any way possible.
Great and professional sale experience It was easy we got what we needed Coming back for more Thank you all
When I brought the truck I test drive a diesel liked it? The salesman told me that they had a gas with everything the diesel had, I took his word!!! An doesn’t even hav half of what the diesel offer, The truck wasn’t on the lot till the next day an never test drove it, But since I sign the paper work I’m stuck with it, Not happy at all I jus wish the salesman would’ve not lie An wish I would’ve brought the diesel Jus not a happy camper But the damage is done
They were very helpful and they were very easy to deal with it was a great experience
We have done business with them for many years and will continue to. They treat us like family. Thanks FRANK BROWN.
Customer service was good. Didn’t have to wait long It would be nice if they were open on Saturdays for oil changes
The service department, I have a 2019 Canyon, I love it.
Courteous & helpful in all aspects ; service done in very timely manner . Thanks for solving my alarm issue
Ronnie and sonny rivera and staff in service always does a amazing job with my vehicles
Great place to buy and get your vehicle serviced!
Excellent service, no pressure sales. Deandra was the best!! She made our experience the best ever! Frank Brown will be our first choice next time we buy. Thank you for all your help!!
Deanndra was so helpful and awesome through the whole process! I will definitely come back if I need to make another purchase!
Prompt and excellent service. Frank Brown has a great and friendly staff. I so happy I purchased my car there.
Our recent experience with Frank Brown was an A++. Our salesman Philip Jansen provided us with an awesome and smooth experience. We will definitely look to him with our vehicle purchase plans in the future.
Courteous, professional service department. All services on my pilot has been completed there. I know it will be done right.
Ronnie and the guys are so very nice! They listen to your concerns, give you options and get things done fast so you are in and out in no time!
Tyson Hall was great. He was not pushy like most car salesman are he listened to what I wanted & was very professional. He made the process very easy and I absolutely love my car!
I will definitely recommend Frank brown to all my family’s and friends. The service was excellent and I had a great experience there.
Nice and easy process! Thank you, Norma for all your help! Loved the in and out!
We have bought numerous vehicles from Philip Jansen. Philip always does an awesome job for us.
Great experience. Great and easy people to work with. I would definitely return again sometime
Alberto is the perfect sales man, this is the 3rd time I bought a car with him,
Good Service, it just took all day. The Battery was still under warrenty. Thank You
Very quick and very considerate. They were able to take me to work and called me when it was done.
I've been driving the same Civic for 22 years, and Frank Brown Honda has always done a great job helping me keep her on the road as a reliable commuter!
Paul took care of the service on my car. He was very professional and great, thank you! I so very much appreciated that I was able to go home while my car was worked on. Robert took me home and then returned me to the Honda Service place. He was also excellent, thank you again!!!
They were very friendly and informative. The service was done in a very timely manner.
Had a great experience at Frank Brown with both salesman. Made the transaction smooth and even the finance guy wasn’t too pushy. Will recommend.
Rob did an excellent job getting me into a great vehicle. The buying process was fast and efficient. I will visit again when I'm ready for my next vehicle.
Service was great, they worked with me every step of the way and kept in touch with helpful updates. Great Honda service center.
Phillip was very helpful at getting us the car we needed for a price we could afford!
Great service. Fast and courteous as usual. Paul is the best! Would recommend to a friend.
I want to thank Paul for helping me and fixing my car so that way my car is in a perfect good condition and I want to thank my technician as well keep up the good work thank you guys!
They are personal and professional,,and they went out of their way to help us understand the online order process
Service personnel was very helpful and professional. Parts took a long time to come in at no fault of the dealership but I was notified weekly of the status.
Very nice to work with. They were not pushy at all. Showed us multipal vehicles until we found the one. Very pleasant to work with
It was a busy time for them but they got me in and out the same day
Frank Brown service department treats customers with kindness and respect. They had to order parts to fix my check engine light, so it took longer than expected, but they were extremely good at communicating with me about all issues.
As always, everyone was extremely helpful. Philip Jansen was my salesman and all went well. This is my third car from Frank Brown and I have always been pleased with the sales team as well as the service department.
love the service department. they get me and out in a timely manner. always friendly and professional.
Our Sales Representative. Rob Phillips, was Top Notch. This is the 5th Honda I have purchased and he was one of the most knowledgeable and most professional I have dealt with. I for certain would come back to him again. However. Your Finance Team almost cost Rob this sell because of their manipulation. I have NEVER been so close to walking out as with the badgering I got to go with other lenders. Mr Frank Brown, You may want to watch them because Rob is the best staff member on your lot!!!
Good service and the crew is nice. I'll keep getting my Honda service from Frank Brown, thanks guys!
Did what I asked them to do and what needed to be done on my car.
The staff was very helpful and extremely accommodating, Paul was so nice and answered all my questions and kept me updated on the status of my daughter’s car. The shuttle service with Domingo was great.
Customer service is great and people are very friendly. I will always go back for great service
Quick, honest people. Terry at the check out desk is very nice and provides excellent service.
Upfront about everything I needed for this visit. They were very helpful in explaining what I wouldn't need, and I felt comfortable knowing I wouldn't be taken advantage of.
Great customer service! Everyone was super nice and very helpful.. will definitely go back. Thank you
Paul Vera was very nice and accommodating. He let me know exactly what was going on with my vehicle before they did anything to it.
Fast and professional service and kind to my husband who is hard of hearing Very pleased
Great service. Great communication. The service advisor was very pleasant to work with. Thank you.
I really enjoyed working with Phil Richardson who was very upfront and very helpful with finding an automobile to purchase.
Great customer service and staff friendiness
Received great customer service, fast service, and will continue to go back for my vehicle services.
Always friendly and courteous, quick service. Reasonable prices and helpful service representatives. Easy to schedule an appointment.
Salesmen were very kind and knowledgeable. Service area was clean and everyone was so nice.
Thank you so much for the customer service Philp. I highly recommend y’all’s dealership.
The service center did a great job of receiving the vehicle and keeping me informed of diagnosis and repair process / progress
Good job There friendly they help me with my car and also with the oil change
They done a good job as usual that's why I drive a Honda service people are great Dean see it my needs
The service is great. I am very satisfied with the car care and customer service.
Got my Yukon fixed as per recall, was done in the time I was told it would take. Thinking about looking into buying a SUV from there.
Very professional fast and easy way to buy a car and staff was also very helpful
Fast and dependable service. Straight answers. Willing to work with you if you need something special.
I was in there quick and got out just as fast. Appreciated that greatly! Paul was helpful and took care of me
People nice friendly did not have a long wSit for oil change. I’ve filled this out before
Sammy was great. He is always friendly and courteous. He also follows up and checks on my service.
Albert is a great salesman. Always finds me what I'm looking for,and never gives me the run around. Albert is the reason I have purchased 4 vehicles from Frank Brown. Keep up the good work Albert.
Excellent service. 15 words minimum? Really? Who has time for that? Very annoying…won’t be doing surveys again
Kienan our Salesman was friendly and polite. When I bought the wheel lock set and went to pick them up and get them installed was little disappointed with the service. They didn't know where my items were at and they didn't know who contacted me letting me know my locks were in. They suggested that I just call back the next day and go from there because the guy who would be installing my locks was at lunch. I told the service guy that was gonna stay and wait for him. When the guy came back from lunch ...
Norma was great!! Would work with her again! She did everything to make our process super easy
Stop in today!
Lubbock, TX 79424
Service & Parts: (806) 686-6022