Welcome to Frank Brown
We’re Lubbock‘s Preferred Auto Dealer
Thank you for making your way to Frank Brown, your GMC,Honda, and used vehicles dealer serving drivers throughout Lubbock and the surrounding areas. At our dealership, you’ll find a solid selection of new and used vehicles for sale. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner.
Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of service technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Frank Brown in Lubbock today for quality vehicles, a friendly team, and professional service at every step of the way. And if you have any questions for us, you can always get in touch at (806) 686-6023.
What Our Customers Say…
A truly great experience with absolutely no undue pressure. J.R was extremely knowledgeable. Would certainly recommend Frank Brown and J.R. To everyone.
Excellent service, great communication and very friendly. Eager to help resolve issues. Keeps me updated with the process and informs me of changes.
Great place to buy a car. Highly recommend. Ask for Phillip. He made the car buying process very easy.
Everything went well on oil change only took about 45 minutes.will keep using you for service.
They were very kind, very helpful, and changed my oil fast I didn't have to wait long at all. I would recommend service here and will for sure be back to future oil changes. Thank you!
Emilo & Phillip are always professional and I always go see him when I need a new vehicle. Emilo and Phillip always go the extra mile when I need anything.
Phillip and Julio were very friendly and helpful with my purchase I was very pleased with my new vehicle
Told my sales man what I wanted and he delivered. Great service!
They are always polite, professional, and friendly. They treat me with respect. And I have never had to take the car back after having it fixed
Never been there before for service. From beginning to end the service was awesome . Thank y’all.
When I got to leadership I was greeted by my last name by Paul. I was surprised that he remembered me from last time I was there.. really made my day.
Sammy was awesome! The service was fast and good taking care of my vehicle. Thank you Sammy!
Ethan was great, knew his stuff, knew everything about the truck that I bought. Overall was a great experience from start to finish.
They made the car buying experience very pleasant and easy. Very helpful to get me into a vehicle that I was looking for.
From Abdel in sales to John in finance, the experience was great. Abdel helped me find just what I wanted and John made the closing process easy. Thank you!
When the driver’s side window broke for no reason they replaced it and loaned me a car to drive. I had had the CRV for less than two days. They were so kind and helpful.
Frank Brown did a great job! Brian did a great job finding a truck for our trade in.
Best vehicle purchase experience!!! Deanndra Mathes and her team exceeded expectations to get us the vehicle we wanted and the best part is they delivered the vehicle to us free of charge. A testament to the level of commitment to their customers!
Fast, efficient, great as always. Great customer service every time I go there. Will not go to any other Honda service center ever.
Fast, efficient, great as always. Great customer service every time I go there. Will not go to any other Honda service center ever.
They were very nice and made the experience very enjoyable. Our salesman was a huge help and they did a great job at answering all questions thoroughly.
Very pleasant working with the sales lady and she worked getting us taken care of as well as the manager who did the paperwork for completing the sale. We are enjoying our new Ridgeline. Thanks to all!!
Frank Brown's service department is very knowledgeable. They quickly and efficiently took care of my service needs.
Dean got us in for our oil change in record time. Terry was exceptional at the checkout counter. Thank you for all your help!!!
It was clean and everyone was nice The Sales man was very kind and knowledgeable
They got my car in checked it and reassured me everything was good and told me to bring it back if there were any problems
Paul was amazing. Very helpful and knowledgeable. Best experience that I have had at any dealer service department in a long time.
Awesome service very professional very fast I will definitely bring my car and my business back to frank brown
Great people. Got my oil change done quickly I'm glad I use Frank Brown Honda for my service.
Quick and efficiently We always make the trip from Hobbs because you treat us right.
Very easy. Very fast. Great people who are excellent at customer service and getting the job done
Great service by Albert! Bought a used Kia, he has gone above and beyond for us. We will be back for our next vehicle.
Everything was done in a professional manner and explained before the work was started on.
Quick responding, understandable Excellent timing, perfect communication Perfect timing for paper work, vehicle hand over
Very knowledgeable about their vehicles and friendly easy process to exceed all my wants and needs . Very happy and would highly recommend all my family and friends to purchase at Frank Brown GMC.
Very knowledgeable and pleasant friendly staff Very knowledgeable and friendly staff. Went through the process seamlessly and exceeded our expectations.
Get my Odyssey recall fixed here, friendly employee Paul and Terry, smoothly server with my appointment and shuttle me back work and get the car later the same day. Highly recommend.
Every time I go here I feel welcome and that they are really there to help me find the vehicle that I want and that is right for me. This was my latest purchase and I am loving it!!!
Very pleased with the dealing we had with Phillip and everyone at Frank Brown. this is the 3rd vehicle we had bought from them.
My truck was pulling to the right. I had new tires on the truck and did not want them wearing uneven so I had an alignment done at Frank Brown GMC. The truck drives perfectly after they performed the alignment.
They were professional, courteous, friendly knowledgeable and quick. I always appreciate the trusting, family like atmosphere they provide.
Frank Brown Honda started work right at the appointment time and exceeded expectations with a quick turn-around even with ordering a part. And my service advisor communicated with me the whole time. I always knew what was going on, and never had to call. A great service experience!
Quick trade
As always excellent service from Paul and Terry.
It's Nice Experience woh FrankBrown Honda Lubbock Tx and Paul as good Knowledge service advisor
Kienan was great! He literally walked us through the whole process. Explained everything and the customer service from everyone was great!
The best guys Worked hard to get me the deal I needed Tired of typing
The service I got at Frank Brown was great. I didn’t purchase my pickup there but they treat me like I did! When I get ready to buy another vehicle, I’ll go with them.
Excellent Friendly service excellent customer service and it was quick Will continue to use frank brown
Always have friendly service. My wife and I have traded with Frank Brown for 23 years now.
Excellent service . Very courteous . Thank you Honda
This was my first oil change since buying my truck. Easy in and out and even got tires rotated.
Ronnie has always got my truck in and fixed in a timely manner and keeps me informed.
All of the staff we dealt with were very friendly and team oriented. Dealership was clean and had a nice variety of models to shop from.
From purchase to service I've very satisfied with Frank Brown Everyone I've come in contact with has been very helpful.
Best dealership ever! Kienan Beasley always goes above and beyond to met our needs! Wont car shop with anyone else!
Awesome Great experience Frank brown is a great place to get good service for my vehicle
It was excellent service It was easy and convenient It was kind and polite Fast
I have always had a great experience with Frank Brown! Since the beginning, feom when we first purchased our first vehicle, they have always treated us courteously and, in a friendly manner, has led to building a great relationship with their associates, etc.
Courteous and helpful Courteous and everyone was helpful and guided us in the right direction
Robby was very helpful and knowledgeable on the vehicle we were interested in. Finalizing the purchase was fast and easy.
Very courteous and friendly !?? Norma is such a sweet and knowledgeable sales person. Enjoy her very much!??
Great Service. Super nice people and courteous. Fixed everything in a timely manner and even answered a few questions that I had.
We have two Hondas and will not take them anywhere but to Frank Brown Honda Service. They always treat us nice and get us in and out as quickly as possible. Very nice service people.
My car buying experience was EASY as pie!!
Ricardo was on the used car lot when my husband and I drove up to look at vehicles. It was extremely cold that day, and the wind was blowing hard. I pulled up and asked about used Acadias. He began to show us what was on the lot and answer questions we had. He never was pushy over full of hot air, and he allowed us to look around. When we became serious about the vehicle we bought, he was kind enough to bring it to our home to make sure it would fit in the garage. We went back ...
Very good salesman.
Quick, easy, and military discount made the experience great The service was really good. I appreciate I was valued as a military personnel, and the service was quick.
I visited 5 different dealerships Frank Brown was by far the best. My salesman new the product and was by far more professional than any of the others. He was probably the best salesman I have bought a vehicle from and I have bought a lot of vehicles in my 73 years.
They took care of everything we needed in a timely manner and kept us informed of the status.
Very fast and efficient Was able to get it all done with emails, DocuSign and phone calls
Everyone was fast and courteous Everyone was fast and courteous. The waiting area was clean. My car is running great!
amazing it was a great experience and hope to use them again when I need
Everyone wa personable and professional. I was made to feel at home and the paperwork went fast.
I want thank Frank Brown service department for a great job of taking care of my repair issues regarding my CVR! Paul was more than efficient and very curitous! And a special thank you for the nice gentleman that ran me to and from my home. Thank you Frank Brown Honda!
It was a great experience overall! The staff worked with me and talked me through every step of the process.
Our Salesman was outstanding in his securing our vehicle and throughout the sale process. Also, Chris in the finance department was very informative and was a pleasure to work with. We are very happy with our purchase and would recommend Frank Brown to anyone looking for great service during their purchase.
Courteous and knowledgeable Staff was friendly and helpful. They always are. thank you. Good grief
Paul had my car in and serviced without an appointment (brake replacement ). Very professional service & communicated well on how he would get my car repaired.
Mike was phenomenal during my shopping and ended up putting me in exactly what I wanted. The finance manager I worked with (I can't remember his name ??) but he was also amazing. These men genuinely made my car shopping easy and comfortable. I can't praise them enough.
Everyone was ready to sell a car Saturday. Super pleasant experience. Loved Deanndra's attitude and responses to my requests.
Customer service was great, Terry was great The customer service was great. Terry was polite and nice and didn't wait to long in the waiting room
This was my first experience ever as a customer. I was pleasantly surprised and impressed.
The transaction was effortless. I traded in my GMC Terrain and left with a Honda CRV Hybrid, which I love!
The man who helped me in the service department was very kind and helpful. He did a fantastic job.
Great service, Ronnie was prompt and kept me informed Would highly recommend this service dept to anyone
Pricing was good. Got me out a lot faster than expected. Customer service is excellent!
Phil was amazing. I appreciate his patience and getting the deal done as efficiently as possible.
Best place to shop for an automobile, best customer service and the entire staff is amazing and friendly. Will always be the place I will buy my vehicles from
Sammy was very friendly (was our first time meeting). Waiting room was good. Work was done in a timely manner (I waited)
Put it this way I are we will never shop for another Vehicle anywhere else than Frank Brown!!!
They were very helpful in making sure I got my pickup. Thank you to everyone that helped me.
Great people,great products and great service.
Stop in today!
Lubbock, TX 79424
Service & Parts: (806) 686-6022